Information about Eligible Sprint Devices
Eligible Sprint Device is a device that:
- is developed to Sprint’s specifications
- has not had its operating system altered or modified in any way;
- is not “hot-line” or “account hold” status with Sprint (including Sprint Affiliates);
- has met or completed all financial and contractual obligations or commitments with Sprint, i.e., is a Financially Eligible Device (“FED”);
- has not been reported as lost or stolen;
- has the original ESN as assigned by the manufacturer;
- has been approved by Sprint as a model that may be activated under the BYOD Program and remains on Sprint’s approved list of eligible models; and
- is branded by Sprint, Boost Mobile, Virgin Mobile, Assurance Wireless, or any other brand or trademark owned by or licensed to Sprint.
Eligible Non-Sprint Device is a device that:
- Is developed to another carrier’s specifications
- Is maintained by Sprint in its device inventory systems or is eligible to be added into system
- must be unlocked by the prior carrier.
- has not been reported as lost or stolen; and was not fraudulently obtained;
- has the original ESN as assigned by the manufacturer;
- has been approved by Sprint as a device that may be activated under the BYOD Program, and it remains on Sprint’s approved list of eligible models.
How to find your device's IMEI
Use whichever of these methods is easiest for you.
- Check under your device's battery. Note: It may be listed as "DEC."
-
Look for a sticker on the box your device came in.
Android: Go to Settings > About device > Status
iPhone: Go to Settings > General > About
Windows Phone: Go to Settings > About > More info - Enter *#06# on your phone's dial pad.
- Look for a sticker on the box your device came in.
How to find your device's ICCID
Your device has a SIM card with a unique 19- or 20-digit ICCID number. You may find this number going by to SETTINGS in your phone.
Android:
Settings → About the Phone → Status
iPhone:
Settings → General → About
Verify physical SIM card:
The location of a SIM card holder varies by phone model. Look on the side or top of the phone for a pin size hole to pop out the SIM card tray or look on the back of the phone by removing the back door.
Restrictions on Bringing Your Own Device
Not all devices branded with the Sprint, Boost, Virgin Mobile, or Assurance trademark are eligible for activation under the Bring Your Own Phone Program; please visit krogerwireless.com/phones/bring-your-own to determine eligibility. Specific restrictions and exclusions apply. Some features of the device may not function properly when activated with Kroger Wireless. Please review the Bring Your Own Sprint Device Terms and Conditions for details on restrictions and limitations. Kroger Wireless services are provided on the Nationwide Sprint Network. Kroger Wireless is responsible to Kroger Wireless subscribers for their services.
Please contact Kroger Wireless with any questions or comments about services. Sprint, Boost Mobile, and Assurance Wireless are trademarks of Sprint. The Virgin Mobile USA trademark is licensed exclusively to Sprint in the United States.
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